ICEFLO Service Status
All Systems Operational

About This Site

Welcome to the ICEFLO Service Status page. We are proud of delivering world-class service availability for ICEFLO. This site helps us share the facts in a professional manner. We're neither complacent nor perfect so we want to be totally transparent with our Customers whenever we experience an issue. Last but not least, we want to communicate effectively with our Customers to notify you of planned maintenance. You can always raise a ticket to report any service issues by sending an email to support@iceflo.com and you can follow our Twitter Status Page - https://twitter.com/ICEFLO_Status. Thank you.

ICEFLO Pod1 (https://app.iceflo.com) ? Operational
90 days ago
100.0 % uptime
Today
Proxy Server #1   ? Operational
90 days ago
100.0 % uptime
Today
App Server #1   ? Operational
90 days ago
100.0 % uptime
Today
Database Instance #1   ? Operational
90 days ago
100.0 % uptime
Today
ICEFLO Pod 2 (https://app2.iceflo.com) ? Operational
90 days ago
100.0 % uptime
Today
Proxy Server #2   ? Operational
90 days ago
100.0 % uptime
Today
App Server #2   ? Operational
90 days ago
100.0 % uptime
Today
Database instance #2   ? Operational
90 days ago
100.0 % uptime
Today
ICEFLO Support Services ? Operational
90 days ago
100.0 % uptime
Today
ICEFLO Chat   ? Operational
90 days ago
100.0 % uptime
Today
ICEFLO Support Portal   ? Operational
90 days ago
100.0 % uptime
Today
ICEFLO Email Support   ? Operational
90 days ago
100.0 % uptime
Today
ICEFLO Telephone Support   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CR 18046 Release v4.6 Jul 4, 16:00-23:00 BST
Update - We regret to advise you that we will not be going ahead with the proposed Deployment of Release v4.6 this evening. We are not satisfied that the Release is fully Production ready and requires some minor modification.

We will advise you of the new proposed Release date in due course and in the meantime, apologise for the delay.
Jul 4, 14:32 BST
Update - ICEFLO Release v4.6 has been rescheduled to Wednesday 4 July.

This Release will deliver major enhancements in both the Issues domain and the Construction process by introducing a new Cards interface. It has been scheduled at different times across our various environments between 16:00 and 23:00 hours on Wednesday 4 July.

There will be a 3 hour outage for Pod 1 (app.iceflo.com) between the hours of 20:00 and 23:00.

There will be a 3 hour outage for Pod 2 (app2.iceflo.com) between the hours of 16:00 and 19:00.
Jun 27, 17:28 BST
Update - We are postponing our scheduled Release, v4.6, from Tuesday 12 June and will reschedule for Tuesday 3rd July.

This Release will deliver major enhancements in both the Issues domain and the Construction process by introducing a new Cards interface.

We have concluded that we would serve our Customers better if we postpone this Release and look to extend the scope of features being delivered.

Confirmation of exact deployment times will be provided in due course.
Jun 8, 15:33 BST
Scheduled - ICEFLO Release v4.6 has been scheduled at different times across our various environments between 16:00 and 23:00 hours on Tuesday 12th June.

There will be a 3 hour outage for Pod 1 (app.iceflo.com) between the hours of 20:00 and 23:00.

There will be a 3 hour outage for Pod 2 (app2.iceflo.com) between the hours of 16:00 and 19:00.

Key stakeholders have been advised of the outage in relation to their environment.
Jun 5, 14:51 BST
Past Incidents
Jul 21, 2018

No incidents reported today.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.